Tecnologia de IA

AI Agents in B2C: How Real Estate, Dealerships, and Edtechs Are Using AI to Engage Customers and Generate More Sales

AI Agents in B2C: How Real Estate, Dealerships, and Edtechs Are Using AI to Engage Customers and Generate More Sales

When we think of AI Agents, the first image is of B2B prospecting. But the revolution is far beyond that. B2C sectors, such as real estate agencies, car dealerships and EdTechs, are already reaping the benefits of applying AI to service and sales.

These industries share a challenge: high volume of leads and the need for quick answers. Here, AI Agents enter as a transformative force.

The case of dealerships

Imagine a customer interested in buying a car. He accesses the site, asks a question via WhatsApp and within seconds receives:

  • Model details;

  • Financing options;

  • Availability for test-drive.

The AI Agent can automatically schedule a visit, qualifying the customer and delivering it to the seller with all the information. Result: less wasted time and More focus on closing deals.

The case of real estate agencies

When buying real estate, the journey is long and full of doubts. AI Agents can:

  • Understand customer preferences (neighborhood, price range, number of rooms);

  • Present compatible properties;

  • Schedule visits;

  • Ask questions about documentation.

This frees brokers to focus on advanced trading, while the AI does the initial work of education and screening.

The case of EdTechs

In the digital education sector, AI Agents help:

  • Answer questions about courses and prices;

  • Explain methodologies;

  • Accompany interested parties until enrollment.

Here, AI does not replace sales consultants, but acts as a first highly efficient filter.

How Nuvia connects everything

A Nuvia platform allows these sectors to use Custom AI Agents, connected to CRMs and service systems, ensuring that leads are not lost.

In addition, AI continuously learns through interactions, making the agent increasingly assertive.

Conclusion

B2C is also being transformed by AI. Those who adopt early create a clear competitive advantage.

AI Agents in B2C are the key to scaling service, generating trust, and increasing conversions in sectors such as vehicles, real estate, and education.